Terms of service
This website is owned and operated by Nomadic New Zealand limited, and if you purchase from us you are subject to our terms and conditions. You should read these conditions carefully prior to purchase, as placement of an order implies your acceptance of them. Our Sales conditions are aligned to the relative sales standards, legislation and\ regulations.
Orders are processed as quickly as possible, typically within 1-3 business days of placing your order, however, at peak times this may be longer.
All prices are listed in New Zealand Dollars (NZD) and include a 15% Goods and Service Tax (GST). Orders will be processed in New Zealand Dollars (NZD). We currently do not accept payments in other currencies. We accept payment for goods via major credit cards (via Stripe), PayPal, and Afterpay and all your information is securely transferred through an SSL-encrypted connection.
Goods will be shipped promptly once full payment is received. We reserve the right to change prices advertised on this website at any time.
Availability & backorders and pre-orders
In some instances, there may be an item that is listed as ‘in stock’ when in fact, it is not. If this happens we will contact you as soon as possible to come to an agreement by offering you a refund, placing the item on backorder or replacing it with a suitable alternative.
Pre-orders
Many items we stock are either imported by us or imported in small amounts or simply manufactured in limited numbers. From time to time, we will be out of stock of certain core Nomadic products or a product may be sold out even before it arrives in stock.
For this reason, you may be given the opportunity to purchase a currently out-of-stock product on ‘pre-order’.
Because of ongoing disruptions to the supply chain we recommend that you consider purchasing on pre-order as purchasing on pre-order will guarantee that you will be first in line to receive the product when it comes into stock.
We will provide an estimated shipping date on all pre-order products however you should note that this is subject to change and can’t be entirely accurate (we will endeavour to keep you updated via email).